Shipping policy

At SOTOTA BAZAR, we aim to deliver your favorite products quickly and safely to your doorstep. Please review our shipping policy below:

Delivery Timeframes

Within Chattogram City

Standard delivery takes 1–3 business days.

Other Cities in Bangladesh

Standard delivery takes 3–5 business days.

⏳ Note: Delivery times may be slightly longer during holidays, weekends, political situations, or peak shopping seasons.

Order Processing

  • Orders are processed within 24 hours after order confirmation.
  • You will receive an email/SMS confirmation once your order has been shipped, along with tracking details if applicable.

Delivery Areas

We currently ship across Chattogram City and all major cities in Bangladesh.

If your delivery location is outside our standard coverage area, our support team will contact you to arrange the best possible delivery solution.

Delays & Exceptions

While we always strive to deliver on time, unexpected delays may occur due to:

  • Courier service disruptions
  • National holidays or strikes
  • Weather conditions or unforeseen events
  • High order volume during campaign periods

If such delays occur, our customer support team will keep you updated.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) service in most areas across Bangladesh.

Please ensure your phone number and address are correct during checkout to avoid delivery issues.

Need Help?

For any shipping-related inquiries, feel free to contact us:

SOTOTA BAZAR
📍 Address: Chattogram, Bangladesh
📧 Email: sototabazarbd.shop@gmail.com
📞 Phone/WhatsApp: 01823702702

We appreciate your trust in SOTOTA BAZAR and look forward to serving you.